Details (FAQs)

Product Info & Order Status

No. Vow Beauty does not test its products on animals.
All Vow Beauty products are made without animal products or byproducts with the exception of With This Kiss...Lip Brightening Balm and For Better...& Even Better 20.5% Vitamin C Serum.
All Vow Beauty products are packaged in recyclable containers and our shipping boxes are made from recyclable materials. We do not use secondary packaging or paper inserts.
All Vow Beauty products should be used within 2 years from the date of opening.
Order payments are processed immediately after placement. As such, orders may not be changed or modified without our assistance. Please contact customercare@vow-beauty.com for more information.
Please sign our Guest Book, email us at customercare@vow-beauty.com or call us at 1.800.VOW.2401.
Yes. Please contact info@vow-beauty.com for more information.

Billing, Shipping & Returns

We accept Visa, Mastercard, American Express, AfterPay (on orders $35+), PayPal, Google Pay, Apple Pay, Discover, JCB, Diners Club & Union Pay.
Installments by AfterPay is a service offered to US based customers that allows you to pay for your orders that are $35+ in four interest-free payments. To learn more, visit www.afterpay.com.
Orders are generally shipped 24-48 hours post processing. Orders placed on or near a national holiday are generally shipped 48-72 hours post processing. Order delivery time frames are dependent upon the shipping method selected.
After your order is placed, you will receive an email with a tracking number.
Yes! US purchases of $30 or more qualify for free standard shipping
Yes. All duty and custom fees are the responsibility of the buyer.
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